YU

Yenson Umaña Solano - YenUS

Full Stack Software Engineer

Experience

Junior Software Tools Engineer

Wind River

San Jose, Costa Rica (WFH)

Solo software engineer for the Engineering Excellence department, I design, develop and mantain software solutions for the department, including but not limited to automations, documentation websites, project management tools, billing dashboards.

2023 / 09 - Current

Software Developer Internship

Wind River

San Jose, Costa Rica (WFH)

Created, improved and mantained the first scaled agile framework documentation website in the whole company, implemented visibility features such as analytics, and a blog where all users can share their agile ideas and experiences.

2023 / 04 - 2023 / 09

Technical Support Engineer
Solutions Development Engineer

Onereach.ai

US (Remote)

Executed a multidisciplinary role, leading, automating, and supporting the OneReach.ai support team, strived to provide top level support while taking advantage of my development skills and automated several repetitive tasks such as first responses, automatic triaging, after hours notifications and more.

2022 / 10 - 2024 / 04

Technical Support Engineer

Wrike

Heredia, Costa Rica (WFH)

2022 / 02 - 2023 / 04

Tier 2, Technical Support Engineer, SME

DocuSign (Sitel)

San Jose, Costa Rica (WFH)

2021 / 01 - 2022 / 02

Customer Service Advisor

Santander bank (Concentrix)

Heredia, Costa Rica

2020 / 10 - 2021 / 01

Side Projects

Eco Tico Crafts Store

Full Stack Project

CEO and Founder of a Costa Rican conservation project for local endagered species.

2024 / 04 - Current

YUS Automation

Full Stack Project

CEO and Founder of a professional services bussiness focused on AI automations processes and business.

2024 / 03 - Current

Notery.ai Simple chat

Full Stack Project

Personal chat GPT like tool, focused on improving notes, Open source and completely free.

2024 / 01 - Current

Skills

Technical Skills

Soft Skills

Growth Mindset
Lean-Agile
Adaptability
Time Management
Work etiquette
Customer Focus
Leadership
Teamwork
Presentation
Conflict Resolution
Empathy & Rapport
Professional Communication
Cultural Sensitivity
Negotiation

Education

Computer Engineer

Technological Institute of Costa Rica (TEC)

Cartago, Costa Rica

2026

Python I

SITEL Technical Academy

Heredia, Costa Rica

2021 - 2021

CISCO IT Essentials

SITEL Technical Academy

Heredia, Costa Rica

2021 - 2021

High School Diploma

Santa Maria De Guadalupe School

Heredia, Costa Rica

2013 - 2017